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Zendesk for Small Business

Build smarter, reach farther

Your small and mighty team works hard. Give them the gift of efficiency with Zendesk. It’s powerful yet easy-to-use, and it’s designed to help your team work better together.

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Win the small business game with Zendesk

成长而成长的烦恼

We know your team is used to doing more with less. Our software is intuitive and simple to use, so you can focus on making the most of your small team’s time and energy. Plus, we make it easy to customize Zendesk with thetoolsyou already use so you can build on what you have. We’re not here to reinvent the wheel, just to make it more efficient.

Small team, big potential

Just because your team is small doesn’t mean it has to appear that way. By working within our centralized workspace, you’ll have all the tools you need to keep track of customers' questions and share the information they need, right when they need it. Seriously, when customers learn your actual company size, they’ll think you’re wizards. (We won’t tell.)

自动化的赢

When you’re running your business, there is no time to spare for duplicate work. By using Zendesk’s AI-powered automations anddynamic workspaces,你的紧张am can work smarter, faster, and reach more customers more efficiently. Remember, this increased efficiency will be due to better tools, NOT because we turned your team into creepy robots like some sinister, evil genius.

Reach new heights

With Zendesk, your customers can reach out effortlessly through whateverchannelworks best for them—chat, tickets, email, phone, help centers, or communities—while still getting that personalized touch from your team. Get ready for your small, nimble team to shine.

Do better business

They say hindsight is 20/20—buttheyweren’t able to troubleshoot in real-time. With Zendesk, you can identify trends, see the impact of your operational changes, and understand exactly where customers faced issues through onestreamlined dashboard.You’ll be able to measure the metrics that matter for your business and learn best practices from leaders in ourcommunity.这是一个胜利。

If startups are more your game, check out our startups page.

Chess pieces

A full solution

Quality to the core

“Customer experience is the core of why we exist. We were looking for a solution that is not only a CRM, and that’s not just a tool for analytical data. Zendesk is a full solution that increases our productivity while improving the quality of our service.”

Ittai Savran

CEO of Olala Homes

Rainbow blocks

Save time and grow

No more one-off nightmares

“Before Zendesk, we were wasting time hunting down information and building one-off tools to serve customers and partners. We just had this hodgepodge of systems. Now, we have a solid foundation for our global growth. Having one place where tickets come in is huge.”

Gib Lopez

Co-founder and Chief Operations Officer at PayJoy

Join over 100,000 small (but mighty) companies