The Zendesk - Endpoint Central (formerly Desktop Central) integration comes with an entire gamut of enterprise IT management features that helps save time and boost productivity of IT Support.

ManageEngine Endpoint Central (formerly Desktop Central) is an integrated desktop and mobile device management software designed to help administrators manage their servers, desktops, smartphones, and other devices from a centralized location.

This tool is compatible with Windows, Mac, Linux OS platforms and helps automate regular desktop management routines likeinstalling patches,distributing software,managing your IT Assets,managing software licenses,managing USB device usage, taking control ofremote desktops, and more.

Key Features:

When you integrate Endpoint Central with Zendesk, you can:

1. Deploysoftware applicationsfor tickets raised.
2. Take control ofremote computersfor effective troubleshooting.
3. Stay on top of vulnerabilities withautomated patch managementfunctionalities.
4. Take control of Inventory, organize licenses, track software & hardware assets withIT Asset Management.
5. Perform remoteshutdownandsystem managementtasks.

all from the Zendesk console with a single sign-on feasibility.