RemSupp Remote Desktop enables you to connect to a remote computer over the Internet using a secure connection.
With RemSupp integration you can easily create a remote support session directly in Zendesk. Simply insert the created link into the ticket and send it to your customer. Once the customer goes online, he will appear in your RemSupp app and you can instantly connect with a single click.See how it works here
Benefits
Increase your productivity with quick errors and bug fixing.
No more communication problems as you can easily access your customer's computer and take control over their mouse and keyboard.
Safely send and receive files; RemSupp provides you with drag & drop support on both sides.
RemSupp covers the seamless cross-compatibility between machines on a variety of operating systems (Windows, Mac, and Linux).
Apps install directly into your account