My Ticket Reminders is an app created to make your customer support experience easier by allowing you to set reminders according to triggers or a specific time.

This app helps you manage your Zendesk tickets with ease by setting reminders and receiving notifications whenever you need.

Features:

• Set reminders for yourself and other agents for a specific ticket
  
• Set reminders for a specific time
  
• Set reminders according to Zendesk triggers
  
• Receive a notification when the time of trigger comes up
  
• Manage your reminder list on a dashboard