Jennifer Rowe
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Última actividad
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Última actividad de Jennifer Rowe-
Jennifer Rowehizo un comentario,
Excellent, Pedro Rodrigues! Thanks for sharing this.
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Jennifer Rowehizo un comentario,
Hi Andres, Thanks for letting us know. I've updated the pinterest link in the article. It should be: https://www.pinterest.com/zendesk/zendesk-help-center/ Thanks again for the heads up!
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Jennifer Rowehizo un comentario,
Glad to hear you got it worked out!
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Jennifer Rowehizo un comentario,
Hi Assen Gueorguiev!The default email notifications that go out for tickets are the same for admins and agents. There is a default trigger to notify all agents (and that includes admins) of new req...
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Jennifer Rowehizo un comentario,
Hi Steve Hodnett,You can create a custom implementation checklist. There's also a quick launch list if you're short on time. Be sure to see the full, annotated version of our Launch guide.Hope thos...
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Jennifer Rowehizo un comentario,
Glad you're excited about the webhooks release, Rafael Santos!Larry Click, the rollout for the views increase is ongoing through Oct 6th. You should see it in your account soon!
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Jennifer Rowehizo un comentario,
What!? Our triggers recipe reference was missing on our triggers resources list!? Oops. Thanks for sharing that, Brett. I've added it to the list!
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Jennifer Rowehizo un comentario,
Thanks for letting us know, Emily! Looks like the post has been archived. It was something new we were trying in community--a central place for all triggers questions--but it looks like it didn't r...
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Jennifer Rowecreó un artículo,
Dar a los agentes acceso a la mensajería
¿Qué plan tengo? Atención: Los clientes que no tienen Zendesk Suite deben contar con Support + Chat. Después de configurar la mensajería por web o móvil o agregar un canal de mensajería por r...
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Jennifer Rowehizo un comentario,
Thanks for reporting this, Hannes! You are correct, that link should not have limited access. It's fixed now!And here's the correct link for easy access: creating a plan for your routing configurat...