Jennifer Rowe
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Ultima attività di Jennifer Rowe-
Jennifer Roweha commentato,
Excellent, Pedro Rodrigues! Thanks for sharing this.
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Jennifer Roweha commentato,
Hi Andres, Thanks for letting us know. I've updated the pinterest link in the article. It should be: https://www.pinterest.com/zendesk/zendesk-help-center/ Thanks again for the heads up!
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Jennifer Roweha commentato,
Glad to hear you got it worked out!
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Jennifer Roweha commentato,
Hi Assen Gueorguiev!The default email notifications that go out for tickets are the same for admins and agents. There is a default trigger to notify all agents (and that includes admins) of new req...
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Jennifer Roweha commentato,
Hi Steve Hodnett,You can create a custom implementation checklist. There's also a quick launch list if you're short on time. Be sure to see the full, annotated version of our Launch guide.Hope thos...
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Jennifer Roweha commentato,
Glad you're excited about the webhooks release, Rafael Santos!Larry Click, the rollout for the views increase is ongoing through Oct 6th. You should see it in your account soon!
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Jennifer Roweha commentato,
What!? Our triggers recipe reference was missing on our triggers resources list!? Oops. Thanks for sharing that, Brett. I've added it to the list!
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Jennifer Roweha commentato,
Thanks for letting us know, Emily! Looks like the post has been archived. It was something new we were trying in community--a central place for all triggers questions--but it looks like it didn't r...
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Jennifer Roweha creato un articolo,
Concedere agli agenti l’accesso alla messaggistica
Quale piano sto usando? Attenzione: I clienti non Suite devono avere Support + Chat. Dopo aver configurato la messaggistica web o mobile o aver aggiunto un canale di messaggistica social, devi...
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Jennifer Roweha commentato,
Thanks for reporting this, Hannes! You are correct, that link should not have limited access. It's fixed now!And here's the correct link for easy access: creating a plan for your routing configurat...