Question
How do I cancel my Zendesk account? Can Zendesk cancel my account for me?
Answer
Agents cannot cancel a Support account. Only theaccount ownercan cancel the account.
Note:If you do not know who the account owner is or if the owner is no longer part of your company, you will need to update the account owner. For more information, see the article:Changing the account owner.
Warning:账户通过llation occurs at the end of your current billing cycle. This will give you time to migrate data or tie up loose ends. You cannot use this Zendesk account when your account is canceled or to access account data.
To cancel your account
- Click theZendesk Productsicon ()在顶栏,然后单击Admin Center.
- Click the账户icon in the sidebar, then selectBilling > Subscription.
账户owners can select the account subdomain from the dropdown below to login to the account you want to cancel:
.zendesk.com
For more information, see the article:Cancelling products from your subscription.
Note:If you have a Sales assisted account, contact your account representative to cancel your account. If you want to cancel your Zendesk Chat account, see the article:How do I cancel my Zendesk Chat subscription?If you want to cancel your Sell account only, see the article:Canceling your Sell account.
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