Feedback - Voice (Talk)
New post有反馈或想法改善泽ndesk Voice (Talk) product? Post them here, vote on ideas you like, and hear from other users.
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Product Feedback Post TemplatePinned0votes 0comments
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Product feedback guidelines & how to write a good feedback postPinned0votes 0comments
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Talk Outbound Is Not Working0votes 7comments
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Talk status changes to offline between tabsAnswered1vote 2comments
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Real time audio streaming support - ZenDesk TalkAnswered0votes 1comment
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Feature Suggestions: Talk Dashboard Analytics for historical dataAnswered1vote 1comment
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Set Country Codes permanent to "not US"Answered0votes 1comment
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Set Emergency Greeting and set up for all linesAnswered0votes 2comments
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Disable right click "save audio" for call recordingsAnswered0votes 1comment
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Greeting for Outbound call - EU GDPR issueAnswered0votes 3comments
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Bulk download call recordingsNot planned0votes 1comment
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Routing to all agents within a group at once, not round robinPlanned1vote 4comments
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Call Routing to Secondary GroupsAnswered0votes 7comments
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Question on additional chargesAnswered0votes 1comment
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Granular Talk PermissionsAnswered0votes 1comment
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Feature Request - Phone Line OrderingAnswered0votes 1comment
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Enabling Callback Based on Specific Time ScheduleAnswered1vote 1comment
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It would be great if we could limit agent visibility for things like seeing other agents status on talk/chatNot planned0votes 1comment
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Disable reading back the number for callback requestNot planned4votes 1comment
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Looking for technical info on how best to integrate Talk with 3CXAnswered0votes 2comments
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Agent ID Available in API when call is not connecetedAnswered0votes 1comment
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How to change audio output settings in Zendesk Talk?Answered0votes 1comment
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Programmatically Act on Telephony Events / Agent AssistNot planned1vote 1comment
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IVR Routing by customer type and then enquiry type?Answered1vote 1comment
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Allow option to block calls from Unknown CallersAnswered1vote 2comments
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Custom permission levels in TalkAnswered1vote 3comments
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Talk: IVR missing phone options (opt-out/in, callback)Answered0votes 1comment
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Zendesk Talk Integrated with Headset HardwareNot planned2votes 1comment
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Enabling Talk CSAT ratings over the phoneAnswered2votes 2comments