Feedback - Ticketing System (Support)
New postShare feedback or ideas to improve the Zendesk Ticketing System (Support), vote on ideas you like, and hear from other users.
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Prioritize Bounced Email NotificationPlanned102votes 73comments
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SLA based on internal notesPlanned44votes 38comments
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SMTP Email delivery methodPlanned53votes 52comments
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SLA Alerting in MinutesPlanned65votes 80comments
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How to view a list of all Organizations, with the Organization fields as the columns?Planned17votes 35comments
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Ability to merge organizationsPlanned195votes 204comments
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Can we keep the ticket's status as NEW after assignment until Agent manually updates?Planned18votes 54comments