Kyle Madden
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Recent activity by Kyle Madden-
Why are ticket follower names ( as returned by ticket.follower_names) concatenated with no space between names? e.g First Last1First Last2First Last3 ? Is there a simple way to comma delineate, e....
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The current Drafts functionality is sub-optimal and the UX is confusing at best. 1. While the text entered in the composer is saved when exiting a ticket, users receive a notification that changes ...
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+ 1 on the request to customize satisfaction landing page without the need for a third party service. Providing the ability to customize this page helps ensure brand consistency throughout the end ...
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+1 for this request. Automatic refreshing of views should be standard feature, it's available out of the box in tools like Helpscout, Freshdesk, and Happyfox. We're currently transiting from Helpsc...