Release Notes

Release Notes

All notable releases for the Zendesk SDK for Android will be documented in this file.

The format is based onKeep a Changelog, and this project adheres toSemantic Versioning.

[2.11.0] - 2023-04-24

Added

• An API to set text color values until this is available to set via Admin Center

Fixed

• Theme colors now dynamically update when the configuration is updated

[2.10.0] - 2023-04-17

Added

• Various improvements to support future capabilities.

[2.9.0] - 2023-03-27

Added

• Proactive messaging support

Fixed

• Conversation screen should scroll to the bottom in landscape mode after uploading images

Changed

• Removed elevation and drop shadow from form buttons

[2.8.0] - 2022-11-30

Added

• Accessibility support to ensure new messages are announced to the user in real time.

Fixed

• Answer Bot interactions will always be displayed in the right order
• Failed messages will not affect the status of following successful messages
• Attachment button will still be visible when the composer is disabled
• Unread message divider will always be displayed for messages received while the app is in the background
• Compilation error will not occur when customer uses FileProvider

[2.7.0] - 2022-10-26

Added

• Upgrade Kotlin dependency to version 1.6.X
• Support link action type for all messages
• Upgrade Coil dependency to latest version

Fixed

• Tapping a form text field scrolls to the bottom of the conversation
• Exception appears in logs for Coil upgrade
• NullPointerException in API level 28 and below caused by URLConnection
• ConnectionBanner causes Stackoverflow crash

[2.6.0] - 2022-09-15

Added

• Capability to load more than 100 messages when the user scrolls to the top of the message list
• Accessibility improvements

Fixed

• Notifications runtime permissions will show up on screen (Android 13 only)
• 利用发送视频会
• Users will see the latest message that was displayed on the push notification when they tap a notification

[2.5.0] - 2022-08-10

Added

• Message receipt animation
• Improve accessibility
• Push notification permissions
• Media permissions

Fixed

• Scrolling issue after submitting a form

Changed

• Android支持13
• Carousels have an improved design to a more modern structured look

[2.4.0] - 2022-05-30

Added

• Timestamp divider and grouping of messages on the conversation screen
• Improved handling of denial of permissions
• Support for increased number of items in the dropdown in a future release

Fixed

• Bug fix for the text composer not being re-enabled when new messages are received

[2.3.0] - 2022-03-31

Added

• Sending page view event for访客路径
• Support for Android 12
• Agent is typing indicator

Changed

• Kotlin version to 1.5.31
• SDK targets and compiles to API 31

[2.2.0] - 2022-03-10

Added

• A divider in the UI to separate new messages when the user re-enters the conversation screen.
• Typed text is now persisted in a conversation screen.

Fixed

• Improved connection strategy that sometimes prevented messages from showing in the conversation.

[2.1.0] - 2022-01-25

Added

• End user authentication, enables a business to verify the identity of a user.

[2.0.0] - 2021-12-09

Added

• Offline banner to inform user of connectivity state with auto retries and retry button.
• Send button animation to indicate progress of form submission.
• Skeleton loader is displayed while images and avatars are downloading from the network.
• Hide the text composer when a form field is in focus.
• Event Observer API to observe events emitted from the Zendesk SDK. Seeevents documentation.
• Event that passes the unread message count when the total number of unread messages has updated.
• API to get the total number of unread messages.

Fixed

• Android 12 (API 31) pending intent mutability change as perAndroid 12's documentation.
• Email keyboard not displaying on Android 5.1.
• EOFException terminating the WebSocket connection.
• Focus on first form field triggering keyboard for text or expanding dropdowns.

Changed

• SDK initialization moved from theMessagingmodule to the亚博模块实现灵活性more capabilities are made available alongside messaging. SeeInitialize the SDK为more details.
• Initialization snippet to accept a factory implementation of messaging.
• Initialization errors are returned as aThrowableobject instead ofZendeskErrorobject.

Deprecated

• Messagingmodule public APIs are now deprecated. Use the亚博module public APIs instead. TheMessagingSDK initialization will be removed in a future version of the SDK.

[1.2.0] - 2021-10-04

Added

• The ability for the end user to send images and file messages. SeeFile Validation为all the supported file types.

[1.1.0] - 2021-08-24

Added

• HTTP response caching for REST clients.
• Additional details were added to initialization flow errors to more easily diagnose issues.

Fixed

• A logger issue when an exception message was null.

[1.0.2] - 2021-08-10

Added

• FR-CA locale as a new language.

Fixed

• Quick replies not sending metadata to enable CSAT rating and fix reopening ticket issue.
• Internal concurrent safe access to event listeners.
• Flickering of sent messages when re-opening the conversation.
• Ordering quick replies in place as received.
• Carousel not adhering to RTL specifications.
• Updating failed messages when opening the conversation from a push notification.
• (Forms) Text field vertical space not reclaimed when re-validated.
• (Forms) Icon missing in form field validation.
• (Forms) Keep form response in place (replace form), instead of adding as a new message.
• Optimized GIF loading.
• Added 1dp border to image messages for smoother rounded corners.
• Conversation screen showing a blank in edge cases.
• Messages in a blank Conversation should flow from the top of the screen.
• (API 21) Failed messages not properly styled.
• (API 21) Font size not increasing.

[1.0.1] - 2021-02-08

Fixed

• Message content partially displaying offscreen due to a mismatching version of ConstraintLayout.

[1.0.0] - 2021-02-01

The initial public version of the Zendesk SDK for Android.

Added

• The ability for the end-user to start a messaging conversation with your business.
• Direct integration withZendesk's Flow Builder为building automated conversations.
• The ability for the end-user to receive text, image, quick reply and carousel messages.
• The ability for the end-user to send text messages to your business.
• The ability for your business to send a form to the end-user and have the completed form returned.
• The ability to customize the SDK's user interface colors fromZendesk’s Admin Center.
• Support for 33 languages, including right-to-left languages. For the full list, seeLanguage codes for Zendesk supported languages.
• Support for Dark theme.
• Support for landscape mode.
• Support for WCAG 2.1 accessibility.