Agent Availability Attributes
The attributes of an agent's availability (part of theAgent Availabilities JSON response format).
JSON format
Agent Availability Attributes are represented as JSON objects with the following properties:
| Name | Type | Read-only | Mandatory | Description |
|---|---|---|---|---|
| agent_id | integer | false | true | The agent's Zendesk ID. |
| agent_status | object | false | false | Agent Status. Returned only if Omnichannel Contact Center is enabled. |
| version | integer | false | true | The version number of the agent's availability. |
Agent Availability Attributes.
Example
{"agent_id":10011,"agent_status":{"id":1,"name":"online","updated_at":"2022-06-21T10:23:25.583732Z"},"version":236}