Custom Unified Status Attributes
属性about the custom unified status, part of theCustom Unified Status AttributesJSON response.
JSON format
Custom unified status attributes are represented as JSON objects with the following properties:
| Name | Type | Read-only | Mandatory | Description |
|---|---|---|---|---|
| channels | object | false | false | A mapping of agent statesfor each channel |
| description | string | false | false | The unified status description |
| name | string | false | false | The name displayed to agents in the unified status switcher, unique per account |
属性about the custom unified status
Example
{"channels":{"messaging":“走”,"support":"online",“交谈”:“走”},"description":"Temporarily unavailable but accepting emails","name":"In a meeting"}