Feedback - Ticketing System (Support)
New postShare feedback or ideas to improve the Zendesk Ticketing System (Support), vote on ideas you like, and hear from other users.
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Draft mode in composer - We want your feedback :)Pinned-1votes 5comments
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Announcing Composer resize persistence - We need your feedback :)Pinned0votes 0comments
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Triggers & Automations - We want your feedback!PinnedFeatured6votes 13comments
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Announcing Macros keyboard shortcut - We need your feedback :)Pinned2votes 18comments
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Product Feedback Post TemplatePinned2votes 0comments
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Product feedback guidelines & how to write a good feedback postPinned0votes 0comments
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Service Level Agreements - please share your feedback!PinnedFeatured3votes 32comments
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Add end-user as CC via Trigger or AutomationNot planned477votes 514comments
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[Closed for comments] Add or Edit Tags on Closed tickets340votes 260comments
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[Closed for comments] Customization of the dashboardNot planned265votes 203comments
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Ability to merge organizationsNot planned189votes 196comments
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Customize Status Field ValuesCompleted163votes 152comments
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Feature Request: Triggers - Action: Add Internal Note as a trigger actionNot planned162votes 59comments
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Add 'Remove cc' trigger/automation action147votes 186comments
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New Ticket Desktop Notification142votes 112comments
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Add categories (subviews, dropdown view) function to Views138votes 70comments
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Feature Request - Ability to edit closed tickets134votes 117comments
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I should be able to create a view for the tickets I'm CC'd on130votes 67comments
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Customize search results columns121votes 101comments
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Views limitationPlanned118votes 123comments
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Show ticket title in tab, not requester name110votes 67comments
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Allow a trigger to post comment updatesNot planned109votes 55comments
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Add formatting (rich text editor) to dynamic contentNot planned105votes 33comments
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Automatic Refresh in Views102votes 95comments
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"Requester can see this comment" default setting94votes 67comments
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Preserve Group and Assignee for user-generated follow-up tickets92votes 103comments
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Prioritize Bounced Email NotificationPlanned91votes 66comments
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views should include the condition "subject"89votes 50comments
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个人门票或限制groupsCompleted88votes 82comments
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Use Followers as VIEW parameter conditionsPlanned86votes 47comments