Executive insights
Access free reports and tips from leaders in the industry.
Women in Leadership: Debunking negotiation myths with Wema Hoover
The DE&I leader shares how women can refine their negotiation skills in the workplace and create value at the negotiating table.
Latest stories
The hottest integrations are here
New Zendesk app integrations are here. Learn all about how these integrations can help out your sales and support teams.
Sunny days ahead with new integrations
New Zendesk app integrations are here. Learn all about how these integrations can help out your sales and support teams.
Why manufacturers must shift gears from product to CX, powered by AI
As the lines between manufacturing and e-commerce continue to blur, discover how AI can help manufacturers up the ante on customer experience.
New integrations to help your team blossom
New Zendesk app integrations are here. Learn all about how these integrations can help out your sales and support teams.
How AI can help businesses hedge against uncertainty
For businesses, resilience isn’t a mantra, it’s a must have. That’s why many are turning to AI—and their CX teams—to help them navigate challenging times.
Top trends to watch in Software CX
See how leading SaaS companies are getting a leg up on the competition by investing in CX.
How to use AI to reduce service costs in manufacturing
Cutting costs without sacrificing quality can be a challenge. Find out how to power up your manufacturing CX with AI.
How manufacturers can cut service costs with AI and automation
See how leading manufacturers are using artificial intelligence to stay ahead of the competition.