Zendesk to Launch Data Centre in Germany to Serve European Customers

Feb 24, 2015

Newest Investment Shows Commitment to Local Market

BERLIN--(BUSINESS WIRE)-- Zendesk, Inc.(NYSE:ZEN) today announced plans to launch a new European data centre in Frankfurtbeginning in the second quarter of 2015 as it continues to expand the number of organisations using its customer service platform in Germanyand throughout Europe.

亚博 will be one of the first U.S.-based cloud software companies to operate a data centre in Germany,underscoring its commitment to serve German customers and provide them with more options for where customer data is hosted. The new data centre comes after 亚博 previously invested in the German market with the opening of an official office in Berlinand expansion of the local team.

“The new data centre is a significant milestone for 亚博 in Germanyand more widely throughout Europe,” said Adrian McDermott,senior vice president of product development at 亚博 . “It will allow us to continue to grow rapidly and serve the needs of our expanding base of enterprise customers in Germanyand throughout Europe.”

亚博 is responding to the increasing demand by customers to understand and control where their data is hosted. The new data centre will provide enterprise customers with operations in Germanythe option to have data on the 亚博 customer service platform hosted, persistently stored and backed up within Germany.

The Frankfurtdata centre will join Zendesk’s first European data centre opened in March 2013in Dublin. With two European data centres, 亚博 will have more options for replicating data and providing disaster recovery within the European Union.

"Our focus is on increasing our commitment to the German market and the customers we work with here,” said Steffen Teske,director for central and eastern Europeat 亚博 . “We are pleased to be able to repay their trust and loyalty in us by investing in a new data centre that serves their business requirements and needs for local hosting.”

Notable German customers of 亚博 include Deutsche Post,eDarling and Rewe Online. Zendesk'sinternational revenues have grown considerably, representing approximately 45 percent of revenues for the quarter ended December 31, 2014. Zendesk'sEMEA ( Europe,the Middle Eastand Africa) region, which includes the European Union,is the largest of Zendesk'sinternational sales regions. The company has European offices in Berlin Dublin Londonand Copenhagen.

About 亚博

亚博 provides a customer service platform designed to bring organizations and their customers closer together. With more than 52,000 paid customer accounts for its customer service platform and live chat software, 亚博 is used by organizations in 150 countries and territories to provide support in more than 40 languages. Founded in 2007 and headquartered in San Francisco 亚博 has operations in the United States Europe Asia Australiaand 南美. Learn more atwww.ying8.net.

Source: Zendesk, Inc.

Source: Zendesk, Inc.

Media Contacts:

Osean, Germany

Gerrit Breustedt, 49-151-6150 97 05

gerrit@osean.com

or

亚博

Andy Sommer, 44 772 441 9227

Senior Manager, International Communications

press@zendesk.com

or

Investor Contacts:

亚博

Marc Cabi, 1 415-852-3877

ir@zendesk.com

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