Note:Sell customers who also have a Suite Professional plan or higher may also create this report.
In this Explore recipe, you’ll learn how to create a simple table to summarize all of your closed deals, including close date, owner, and value.
This article contains the following topics:
What you’ll need
技术水平:Intermediate
Time required:10 minutes
- Zendesk Explore Professional or Enterprise
- Editor or Admin permissions (seeGiving agents access to Explore)
- Sales data in Zendesk Sell
Creating the report
- In Explore, click the reports () icon.
- In the Reports library, clickNew report.
- On theSelect a datasetpage, clickSell>Sell - Sales,然后单击Start report. The report builder opens.
- In theMetricspanel, clickAdd.
- From the list, selectDealsandWon deal value, and then clickApply.
- In theRowspanel, clickAdd.
- From the list, select the following attributes, and then clickApply:
- Deal name
- Time - Deal closed - Date
- Deal owner
- To filter the results to show only won deals, clickAddnext toFilters(to the right of theMetricspanel), selectDeal stage, and set it toWon.
Tip:For help with filtering, seeWorking with report filters. - To filter out deals that have no recorded close date, click theTime - Deal closed - Date属性在左边,click theExcludedtab, selectNULL, and clickApply.
- (Optional) To hide theDealscolumn (since it will always show a value of 1), clickChart configuration(), selectColumns, and click the eye icon next toColumn 4.
Tip:You can format theWon deal valuemetric to include currency symbols and decimal places. Go toChart configuration() and selectDisplay format. Next toSUM(Won deal value), select$,€,Finance, orCustom, depending on how you want to format the values in that column.
2 Comments
Any ideas on how we could track the closedratefor deals, as we can see it in the old Sell reports ? Not only the number of deals, but the % of deals won (from each stage of the pipeline, ideally).
We have an available Explore recipe that helps you create a funnel report to analyze deal progression through the sales pipeline. This helps you see how many deals are incoming, how many are in contract negotiation, and so on.
Take a look at this Explore recipe for your reference:Explore recipe: Deals in sales pipeline (funnel report)
Pleasesign into leave a comment.