Customer-centric support fits around customers’ schedules and preferences, and it’s up to businesses to get the message.
The natural ebb and flow of conversations we have on SMS and messaging apps like WhatsApp is becoming a fixture of business-to-consumer relationships, too. So don’t leave them hanging—make sure you’re there when customers need you, which includes being present on platforms they’re already using day in, day out.
Learn more about howmessaging appscan help your business turn missed connections with customers into long-term relationships.
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