Sales

Overcome forecasting anxiety with a scientific sales forecasting model

Learn how to overcome forecasting anxiety by using a data-guided process: from giving your scoring strategy a tune-up to measuring across conversion points, these strategies will help you build a solid sales forecasting model.

• Sales Forecasting

How to create the perfect sales stages journey

Think of your sales-process as a road trip and your sales stages as stops along the way. Create a road map to help your reps turn deals into customers.

5 customer-centric sales lead generators

Turn leads into customers by providing value and creating a relationship with these five customer-centric sales lead generators.

New improvements to the Sell App for Zendesk Support

Today we release improvements to our Sell app for Zendesk Support, giving support agents deeper sales context when helping prospects and customers.

Introducing Sell for Startups program

Today Sell is joining the Zendesk for Startups program offering qualifying startups two free seats of Zendesk Sell enterprise edition.

Sales rep for a day: Aligning sales, marketing, and support

One way to align sales with marketing and support departments is to create an ongoing, interdepartmental job-shadowing program or "sales rep for a day."

How to build the ideal virtual sales team for your business

Thinking about hiring a virtual sales team? Learn the challenges and opportunities with outsourcing sales and the steps for building a virtual team.

What makes good sales data?

How do you determine whether or not the data you have is good? Here are the types and tenets of good sales data you need to make winning decisions.

Sales pipeline management: a 7-step plan

The basic idea of sales pipeline management is to estimate the upcoming sales you’re aiming to…

Content marketing for sales: 6 ideas to address the bottom of the funnel

Learn how to create content that turns leads into customers.

How to cancel your CRM

Ready to break up with your CRM, but not sure how? We've got you covered.

7 experts share top sales predictions for 2019

To help you plan for 2019, we asked seven experts to offer their predictions of top sales trends this year and ways that sales managers can respond.

55 sales pros to follow on Twitter

Connect with some of the brightest minds in sales.

The 42 best sales books of all time

Whether you’re a sales rep, manager, or executive, these are the best sales books for improving your skills and success rate. Add them to your list now.

• Sales success

How to forecast sales: sales forecasting methods and models

Sales forecasting is a key component of any business. Implement correct sales forecasting techniques to improve your business decisions.

How to get sales and customer service teams working together

克服传统销售和客户之间的筒仓tomer service is difficult. But failing to do so can result in lost sales and a poor customer experience. Learn how to integrate sales with customer service on strategic and tactical levels to improve your sales process.

Introducing Zendesk Sell: 3 things that are changing and 1 thing that never will

Today, we’re excited to relaunch Base as Zendesk Sell, the newest member of the Zendesk product family.

Improve customer experience KPIs with sales and support alignment

Customer experience is rapidly overtaking product and price as the most important differentiator for a business.…

Better together: Zendesk welcomes Base

Today we have news: we’re sharing that love with another—related—part of your business: the sales team. Zendesk announced today that we are acquiring Base.

• CRM

A new frontier: Zendesk acquires Base

When we started Base in 2009, we set out to transform work for 30 million sales professionals worldwide. We were frustrated with the state of existing Sales Force Automation (SFA) systems and how poorly they were designed.